DEE SUPPORT
How can we help?
Dee is built to stay out of the way while you train. If something is not working, the quickest route is usually below.
Email support
Tell us what happened, your device model, and the Dee version shown in Settings.
support@dee.training ↗02Manage a subscription
View, change, or cancel Dee Pro through your Apple Account.
Apple subscriptions ↗03Delete your data
Use Delete Data in Dee’s Settings to remove your profile, plans, settings, and workout history.
Read the details →Quick answers
Does Dee need an account?
No. Dee does not require a Dee account. Your training data is stored locally; on iOS it may also sync through your private iCloud database when available.
Can I train without a signal?
Yes. Dee keeps its exercise library and workout player on your device. A built-in plan is available when plan generation cannot run.
How do I restore Dee Pro?
Open Dee, go to Settings, and use the restore-purchases option. Make sure the device is signed in to the Apple Account that made the purchase.
How do I report a problem?
Email support@dee.training. Please include the device, operating-system version, Dee version, what you expected, and what happened. Do not send injury notes or other sensitive information unless it is necessary for your request.
Is Dee medical advice?
No. Dee is for general sport and fitness. Stop if something feels unsafe and speak to a qualified coach or clinician about technique, pain, injuries, or whether exercise is appropriate for you.